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Ford Fusion Owner Reviews
Based on 240 Reviews
Ford Fusion
Customize Yours
Overall Satisfaction
4.2
Performance
4.0
Comfort
4.0
Fuel Efficiency
4.0
Safety Technology
4.0
Features
4.0
All Reviews
5.0
Performance
4.0
Comfort
4.0
Fuel Efficiency
4.0
Safety Technology
4.0
Features
4.0
pros
Ability to save gas and look.
cons
Different than my sports car - Mustang. I miss the manual drive. But otherwise, no issues.
Submitted by Lisa D on May 04, 2021|2020 Ford Fusion Hybrid SE FWD|Purchased on Apr 2021
5.0
Performance
5.0
Comfort
5.0
Fuel Efficiency
5.0
Safety Technology
5.0
Features
5.0
pros
I like the gas mileage, how it looks and is comfortable
cons
floor heat not so good; as the rear defrost is slow
Submitted by Elaine J on May 04, 2021|2020 Ford Fusion Hybrid SE FWD|Purchased on Apr 2021
5.0
Performance
5.0
Comfort
5.0
Fuel Efficiency
5.0
Safety Technology
5.0
Features
5.0
pros
everything! i love my car!
cons
nothing! i love the car
Submitted by Megan Z on Apr 13, 2021|2020 Ford Fusion SE FWD|Purchased on Mar 2021
4.0
Performance
4.0
Comfort
4.0
Fuel Efficiency
3.0
Safety Technology
3.0
Features
4.0
pros
The car handles very nicely and is quiet and comfortable.
cons
I need to get used to the size. It is much larger than my prior vehicle, which was a compact. I have only used it, so far, for errands in Brooklyn, but the indicated mileage has not impressed me. That may improve as I use the heater less, but the jury is still out on that aspect.
Submitted by Sid K on Mar 15, 2021|2020 Ford Fusion Hybrid SE FWD|Purchased on Feb 2021
5.0
Performance
5.0
Comfort
4.0
Fuel Efficiency
5.0
Safety Technology
5.0
Features
5.0
pros
price was good
cons
nothging really
Submitted by Anonymous Author on Mar 03, 2021|2020 Ford Fusion SEL FWD|Purchased on Feb 2021
5.0
Performance
4.0
Comfort
4.0
Fuel Efficiency
4.0
Safety Technology
5.0
Features
4.0
pros
It was a high-value deal with certain trade offs
cons
Seems like they cheapened the car by using non led headlights and driving lights
Submitted by David M on Feb 22, 2021|2020 Ford Fusion SE FWD|Purchased on Jan 2021
5.0
Performance
5.0
Comfort
5.0
Fuel Efficiency
5.0
Safety Technology
5.0
Features
5.0
pros
All the features.
cons
Nothing so far
Submitted by Brian H on Feb 15, 2021|2020 Ford Fusion SE AWD|Purchased on Jan 2021
5.0
Performance
5.0
Comfort
5.0
Fuel Efficiency
4.0
Safety Technology
5.0
Features
5.0
pros
It's a great car and was a really great price I couldn't be happier
cons
The gas mileage definitely could be better, there is a 10 to 12-inch flat surface that is raised up in front of the front seat and it is awkward when you are parked because it affects where you put your feet. Also, the weather tech mats that I put in do not cover that area.
Submitted by Mark S on Feb 13, 2021|2020 Ford Fusion Titanium AWD|Purchased on Jan 2021
5.0
Performance
5.0
Comfort
5.0
Fuel Efficiency
5.0
Safety Technology
5.0
Features
5.0
pros
interior room and features . exterior the body style and color
cons
bumper to bumper warranty is only to 36000 miles or 3 years, would like it to be 5years 50000 miles
Submitted by Thomas S on Feb 01, 2021|2020 Ford Fusion SE FWD|Purchased on Jan 2021
5.0
Performance
5.0
Comfort
5.0
Fuel Efficiency
5.0
Safety Technology
5.0
Features
5.0
pros
This is our second Fusion, we love all the upgrades.
cons
The trunk could be a little bigger, battery takes up a lot of space.
Submitted by Roberta C on Jan 25, 2021|2020 Ford Fusion Hybrid SEL FWD|Purchased on Jan 2021